UPDATE on our KLIM Latitude Jacket COLLAR ISSUES!
Pictures to follow but here is my update regarding our collar issues on our new KLIM Latitude jackets. I posted this on the ADV Riders Forum.
GREAT Customer Service KLIM! Thanks!
Hey guys and gals…we contacted KLIM about our collar issues and ended up sending them back for modifications. WE had to use KLIM to stay within the warranty and of course to keep the integrity of the jacket/Gore Tex.
We are pleased to announce KLIM shorten our current collars by 2 cm and added some more felt around the flap as well as added a little piece of Velcro to hold the flap when the jacket is open. I will post pics when I can to show how the new shortened collars no longer hit our helmets or impede with our shoulder checks, the collar no longer jabs into my neck and the helmet strap no longer gets caught on the Velcro for the flap.
Now, KLIM will charge $80 for this mod and I would suggest calling down there to get particulars on your own issue if you have any. We are much happier because we are much more comfortable in these jackets now. So, just passing along what we did to rectify what we felt was a very unfortunate collar issue for the price we paid. Seems for now this is what they are going to do for all new production jackets. Take them down 2cm or 1 inch since ours worked.
When I get the chance I will post pictures of the new collars and the height. We got both our jackets done. That’s it for now just wanted to get the word out if you own this jacket, KLIM Latitude and hate the collar call them @ Ph. 208.552.7433 and ask how they can make your collar feel better. Any questions feel to post them in the comments.