July 23rd 2011

IF ANYONE READING THIS FINDS THE SERVICE DONE AND INFO USEFUL PLEASE FEEL FREE TO COPY AND PASTE THE INFO ON YOUR OWN FORUMS.  THANKS!

We got the call this morning from The Motorcycle Shop here in Anchorage that our bikes were ready for pick up.  After about 5 hours of labour on each bike the report on the street was that they appear to be fixed and have no stalling issues after the bikes were tested at the shop.

While waiting for the paperwork we met Richard from South Dakota.  Richard is a solo rider heading up the Dempster on his BMW 1200GSA.  Nice guy for sure.  We gave him some info about camping and lodging and he told us about his bad knees and wearing out his Sargent seat because he is a “big” guy.  Just a real cutie! Hopefully his kids who know computers will show him our BLOG!

OK, now for the paperwork and what it says about our problem and what the shop did to fix the bikes stalling problems.  The advise they got was from the Triumph USA tech guy back in Georgia, USA.

[JOB: Stalling, Suspect Air Filter

Resolution: 

Replaced Air Filter

Thoroughly Cleaned Throttle bodies

Balanced + Synchronization Throttle bodies

Exchanged Computer Data with Triumph North America, Made Adjustments Accordingly

Performed 15 min Idle Calibration, Test Rode Thoroughly

Result:

No Stalling or Running Issues]

Both bikes had exactly the same service done.  My bike needed to go briefly back to the shop after I rode it for about 10 miles and it stalled.  I noticed the idle may have been set too low and sure enough the shop hooked my bike up to the computer to readjust the idle.  Apparently the computer needs to read other settings on the bike to make the adjustment.  This is not something we can do on the road.  Once this was complete my bike did not stall once doing the same route to our new friends house.

Cheryl says her bike feels like it did when we first started out on this trip, GREAT!

I am still being conservative and will wait to make my assessment after we ride down to Homer tomorrow, Sunday. 

So, there it is for now.  Problem seems to be solved.  Not sure if this is what all Tigers need to have done but we believe this might be an issue for Triumph to come up with a fix to prevent something like this happening again.  We might be wrong but the shop did say this was not a rider related problem. 

Some pictures that our new friend Deb took of us when riding to their home, Leslie Silver helmet and Cheryl Black helmet

In the end all we really want are the bikes back to we can continue to our adventure and that is what we have.  Tigers in the driveway ready to head out on our second leg.

After we got the bikes back this is what we did all afternoon.

Team work, Gary loves to have clean bikes and really wanted to help us do a good job

Cheryl is soooooooooooooooooooo happy to have the bikes cleaned and the signs of the calcium Chloride for now are not so prominent

There is dirt even in my signals.  Did not take them apart can live with it for now

Cheryl cut herself on her Swiss Army knife.  Yep, she tried to grab it while it was falling off her seat.  Just instincts but got a nice slice which Deb played Doc and took care of Cheryl’s wound.

One thing about Deb is that she has many choices for her guests, not only when it comes to Maple Syrups, jams, hot sauces, etc…..but also bad aids too!

The Tiger’s “almost” look showroom worthy….well, not really but a lot better!

Once again we feel we owe a huge thanks to The Motorcycle Shop, Zack and his gang for not only fitting us in when they are so busy all ready, but hopefully fixing our stalling problems.  Thanks to both Triumph Canada and USA for helping with the diagnosis and resolution.  So, I am hopeful this might the last of this issue and we can now focus on the final leg.

My thank you hug for Zack.  I wonder if we were guys would we hug the service manager????